Pursuant to Section 12 of the Consumer Protection Act on Consignment Sale (Act No. 108/2000 Coll.), If the buyer is a natural person and the purchased goods do not serve the profession or business, the buyer has the law to return the purchased goods 7 working days after receipt of the goods. If you choose to withdraw within this period, it is important to return the undamaged goods within the specified time limit, subject to the following conditions:
Withdrawal from the contract must be made in writing, must contain all the data used to identify the goods, the seller and the buyer and must be delivered to the seller's registered office at the buyer's expense within the aforementioned period. In a written withdrawal, enter the number of your account to which the purchase price for the goods is to be sent.
If you have already received and tooked over the goods, please return them to the following address: miluron, s.r.o., Ružinovská 40, 821 03 Bratislava.
Aby ste ako kupujúci mohli odstúpiť od zmluvy je nutné dodržať nasledovné podmienky:
- tovar musí byť v pôvodnom nepoškodenom obale,
- tovar nesmie byť použitý,
- tovar musí byť nepoškodený,
- tovar musí byť kompletný,
tovar zašlite spolu s dokladom o kúpe a s písomným oznámením o odstúpení od zmluvy.
Doporučujeme Vám, aby ste tovar posielali doporučene a poistený, nakoľko neručíme za jeho prípadnú stratu, či poškodenie na ceste k nám. Pri splnení všetkých vyššie uvedených podmienok pre vrátenie tovaru, Vám budú peniaze za tovar zaslané prevodom na Váš účet a to najneskôr do 15 pracovných dní po odstúpení od zmluvy a fyzickom obdržaní tovaru.
If the buyer proves that he has received the wrong goods or purchased the goods in poor quality, he is entitled to a free exchange of goods or a refund. The buyer shall bear the cost of returning the claimed goods.
Complaints and claims are dealt with:
- by e-mail: firstname.lastname@example.org
- by post: milurón, s.r.o., Ružinovská 40, 821 03 Bratislava
In order to avoid wine spoilage and possible claims, please observe the principles of proper storage of bottled wine. Store bottled wines in dry, dark rooms in storage racks. They allow the wine to be stored horizontally, which ensures that the cork to whith it is sealed is still moist and does not dry out. If this were the case, air could enter the pore bottle in the cork seal, which would adversely affect the quality of the wine, especially when the temperature changes. Of course, this does not apply to bottles enclosed by synthetic polyethylene plugs that may remain standing. Storage temperature should not vary and should be stable. Wine is stored at 12 ° C - 15 ° C. Before shipping from our warehouse to you, the wine is visually checked for possible defects.
Every goods sold is subject to a statutory warranty period, unless otherwise stated.